Denny, an IT Operations practitioner (20+ years) who also builds software & runs retail operations.
AI AUTOMATION · SOFTWARE · BUSINESS SYSTEMS
Helping Businesses Work More Efficiently with Technology.
I help business owners and operations teams reduce manual work, streamline workflows, and build practical digital systems tailored to their real business needs.
Cutting manual reporting, replacing fragile spreadsheets, and connecting operational data.
Built DurioPOS, DurioFarm, and actively run Cicip Durian retail operations.
Start from real field bottlenecks, choose sensible solutions, and deliver in clear phases.
Problems I Help Solve
Starting from Business Problems, Not Just Technology.
Not every business problem requires AI. Some are best solved through process improvements, system integration, or simple rule-based automation.
I start by understanding how work is done today, what slows your team down, and what outcomes you want to achieve. From there, we choose a solution that makes sense in terms of business value, cost, and complexity.
Problem 01
Repetitive Manual Data Entry & Reporting
Admin and operations staff spend hours every day copying order details, stock updates, and daily summaries from chat apps into multiple spreadsheets.
Solution: Solved by structuring data flows, integrating applications, and automating scheduled reports.
Problem 02
Fragile Spreadsheets & Generic Software That Does Not Fit
As transaction volume grows, spreadsheet formulas break easily, while off-the-shelf SaaS or generic POS tools do not fit your actual field workflows.
Solution: Solved by building custom business software or tailored POS and inventory tools around your real SOPs.
Problem 03
Disconnected Systems Across Teams
Sales, warehouse, and bookkeeping run in separate silos. Business owners only discover stock discrepancies or margin leaks days later.
Solution: Solved through API system integration and internal dashboards that unify your source of truth.
Problem 04
Adopting Technology or AI Without Wasting Budget
Business owners and founders want to leverage automation and AI to speed up execution, but need an objective view of what actually works and keeps company data safe.
Solution: Solved through practical IT systems assessment and phased, low-risk implementation.
Available Services
Practical Solutions Built for Business Operations.
Focused on technology services I can deliver hands-on, grounded in 20+ years of IT operations and experience building software for my own businesses.
Service 01
Available Service
AI & Workflow Automation
Automating repetitive tasks, document processing, cross-application workflows, and scheduled reporting so operations teams save time and work consistently.
- Daily reports still require copying data manually from chats and spreadsheets.
- Duplicate data entry across POS, warehouse, CRM, or accounting tools.
- Operational notifications and routine document checks are frequently delayed.
Service 02
Core Service · Proven in Portfolio
Custom Business Software
Developing custom business applications, internal dashboards, lot-based inventory and operational systems, API integrations, and digital product MVPs around real business processes.
- Spreadsheets have become too complex, slow, and prone to accidental edits.
- Off-the-shelf SaaS tools do not support your unique field workflows.
- Need to build a focused digital product MVP or custom internal system.
Service 03
Scoped Implementation / Pilot
AI Agents for Business
Scoped implementation of AI agents to assist with customer service, internal company document search, and operational support under clear security guardrails.
- Teams repeatedly answer the same customer or internal staff questions every day.
- Company SOPs and product knowledge are scattered and slow to look up.
- Need an assistant to help summarize system logs and initial issue analysis.
Service 04
Core Service · 20+ Years Experience
IT Systems & Operations
Advisory and implementation backed by 20+ years in IT operations and system integration to evaluate workflows, connect systems, and strengthen your IT foundation.
- IT systems and tools grew ad-hoc, becoming difficult to maintain and error-prone.
- Applications across departments are disconnected and lack clean integration.
- Need an objective assessment before investing in new software or infrastructure.
Projects & Portfolio
Digital Systems and Businesses I Have Built.
Three real-world initiatives demonstrating how store and field operational challenges are translated into working systems.
Project 01
Product Development
DurioPOS
Development of a point of sale system for the durian business, focusing on sales, lot-based inventory, quality control, cost tracking, and profit calculation.
Project 02
In Development
DurioFarm
Development of a digital solution to support agricultural management and field operations.
Project 03
Business Operations
Cicip Durian
A premium durian business providing direct hands-on experience in store operations, inventory, quality control, customer service, and business system requirements.
Professional Identity
About Denny
I work in IT operations and systems development while also building digital products and running my own businesses.
My interest goes beyond how technology works: I care about how technology helps people work better, makes daily processes more organized, and opens up new business opportunities.
I believe good solutions start from understanding the problem clearly, choosing the right approach, and building what is genuinely needed.
Business Owners & Operations Teams
For business owners and operations teams looking to reduce repetitive manual tasks so staff can focus on customers and business growth.
- Businesses dealing with heavy daily manual input and reconciliation.
- Companies relying on scattered spreadsheets and disconnected apps.
- Operations needing structured reporting, inventory, workflow, and data integration.
- Organizations aiming to improve operational discipline and efficiency.
Founders & Companies Building Digital Products
For founders and company leaders who need a technical partner who understands real business operations, not just writing code.
- Founders building a digital product MVP on a solid technical foundation.
- Businesses needing custom internal applications or tailored operational software.
- Companies requiring API integrations, management dashboards, and transaction systems.
- Teams looking to implement AI practically within real operational workflows.
Business Partners & Investors
Open to conversations with fellow business operators, founders, and investors looking for a partner combining technical depth with hands-on operational execution.
- Founders looking for a technical and operational partner to build products.
- Angel investors and strategic partners across technology and real-sector businesses.
- Professionals in operations, business development, finance, and technology.
- Business owners exploring long-term collaboration opportunities.
How to Start Working Together
Four Simple Steps to Begin a Conversation.
You do not need a complex technical specification document. We can start with a practical discussion about your current operations.
Share Your Operational Bottlenecks
Send a brief overview of your current workflow and the main operational challenges you want to fix via the contact form or direct email.
Initial Discussion & Process Mapping
We review how your team actually works on the ground to decide whether the right fix is process cleanup, simple integration, automation, or custom software.
Clear Scope & Transparent Roadmap
I propose a practical solution that balances business value, cost, and technical complexity, complete with clear delivery milestones.
Phased Implementation & Handover
The system is built, tested against real daily operations, and refined so your team can use it comfortably every day.
Insights & Articles
Practical Notes on Automation, Business Software, and AI.
Articles written from direct experience building systems and running day-to-day business operations.
When Does a Business Actually Need AI Automation?
Not every operational bottleneck requires artificial intelligence. Learn how to tell when your business simply needs clearer SOPs, rule-based automation, or practical AI.
Read ArticleWhich Business Processes Should You Automate First?
Choosing where to start with automation can feel overwhelming. Here is a practical framework for selecting high-impact workflows without disrupting daily operations.
Read ArticleSpreadsheets vs. Custom Business Software: When to Make the Switch
Spreadsheets are wonderfully flexible when starting a business. However, there comes a point where relying on spreadsheets slows down execution and puts data accuracy at risk.
Read ArticleBusiness Inquiry
Have a Business Workflow You Want to Improve?
Share how your current workflow runs, the bottlenecks your team faces, and the outcome you want to achieve. Together we can evaluate whether the right approach is process improvement, workflow automation, system integration, custom software, or AI.